Built for where the
Concierge breaks
We come from running high-touch, real-world concierge - where things can’t go wrong. What we saw was simple: service relies too much on people, not structure. We focus on control, consistency, and systems that hold when it matters.
About The Brand
What We Found
Hyggs.io was built directly from real concierge demand.
Through Hyggs Lifestyle, founded in 2015, we’ve supported thousands of clients globally across highly specific, high-pressure requests. Working at that level, we experienced first-hand the gap concierge teams face behind the scenes - because we were dealing with it ourselves.
What We Did
We spent years testing and researching existing SaaS platforms, but none were built for how concierge actually operates in practice.
So we built our own.
Working with a global team of developers across the US and India, Hyggs.io was developed from the ground up - from internal operations through to the client-facing experience - designed to manage every detail of any request, at any time.
The Result
With significant investment behind it, the platform now supports hotels and concierge teams looking for a more structured, controlled way to operate.
The Team Behind Hyggs.io
Abe Conick
